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Consumer's Free Diagnosis

Product ID: 71979 Price: To be displayed at check out

This is a free diagnosis service for all Mail-in repair customers. We can diagnose your laptop for free of charge and let you know the total cost for the repair including part and labor.

Most motherboard repairs don't require any parts replacements. However, if you need to replace a certain part in your devices, we can guarantee that you will get the best quality part at the lowest possible cost. We also have an exclusive program on trade in that we can match price from any of our competitors. You can rest assure you are in good hands because you are taken care by a staff of professionals.

Mother board repair Tier

Tier 1 (most manufacturer defects)


Tier 2 (spills, reflow, jacks...)


Tier 3 (when both tier 1 and 2 fail)


Steps to ship your laptops to Laptop Repair 911.


1. Buy this item, make sure you follow all directions during the check out process. Properly packing your laptop is extremely important. As a general guideline, use a box with at least a 2" air gap between the laptop and the box on the top, bottom and sides of your laptop. Fill this air gap with packing popcorn, bubble wrap, or similar protective material. It is advisable to bubble wrap your laptop and then use protective popcorn to fill in the remainder of the air gap. The packing material should fill the entire air gap.

2. Include your laptop battery and AC adapter in the box. When including the AC adapter, place the adapter on the side of the computer (not on top); this will prevent possible top pressure of the box to crack the display on the laptop. Also enclose a copy of your repair order confirmation in the box so that we can easily identify your laptop when it is received. Your order confirmation can be printed after you complete the purchase of this item.

3. Adequate carrier insurance should be purchased to protect your equipment from damage during shipping. Note: Even if you insure an item with a carrier, if the item was not packed properly, you will not be able to obtain a claim from the carrier. Please consult with your carrier on adequate packing standards.

4. The animated illustration above is of a well-packed laptop box for shipping. This box is available for purchase from FedEx or UPS.

5. There are many shipping alternatives for your laptop. You can call FedEx or UPS, who will come to your home or business to pick up the laptop (residential pickups include an extra fee), or you can drop your laptop off at the Post Office or FedEx or UPS shipping outlet. These outlets will have proper packing materials if you don't have them.

6. After completing this purchase, you can ship the laptop to the address noted on the confirmation page. Please be sure to include a copy of that confirmation page in the box and make the order number visible on the shipping label when you pack your laptop for shipping.

Tracking for your package can be obtained by clicking on any logo below:
Carrier logos

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